Privacy Policy

This Privacy Policy governs our methods of collecting, processing and using data. It also describes your options for using, accessing and correcting your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use our websites.

We update this Privacy Policy from time to time. We post any changes to this privacy policy on this page, and if the changes are significant, we will provide a more prominent notice by sending you an email notification. Despite notices, we recommend that you periodically review this Privacy Policy.

If you have any questions about this Privacy Policy or our handling of the information you provide to us, please email us at info@ncl.global.

What data do we collect?

The data we process about you depends on who you are and how we interact with you. Personal information is data that identifies you. They include data that can be used to identify, search, track, or contact you.

If you visit our websites:

We process your personal information, which we collect either directly or through forms on our websites, or through cookies and other data collection technologies. When submitting inquiries and surveys, we process your name, email address, phone number, and any comments you provide.

This information is processed to improve the use of the websites for our internal purposes, including website administration and market research.

If you are a business partner or customer:

If you request information about our solutions or partnership opportunities, we process your name, email address, phone number, job title, information about the company you work for and any comments you provide. We add business information related to the company you work for from third party sources such as business intelligence providers. We may also add information from publicly available sources such as LinkedIn.

We collect and process information that you provide to us, including about your preferences and what services you are interested in. Such information may be provided by you:

• when filling out the form on the website
• when calling or requesting by e-mail.
• during a personal meeting or negotiations
• when subscribing to our newsletter

Depending on how we interact with you, we may also request additional information before we can enter into a contract with you and enter into a commercial relationship. When processing additional information, we will provide you with a separate privacy notice that describes how and why we will use your personal information.

If you are an employee, contractor, or job candidate:

If you apply for a job at NCL Global, we process personal information about you and your professional experience and education. For example, your application, your name (and any previous names), postal address, email address, telephone number, information about the universities you attended, degrees, grades, professional certifications and licenses, employment history and curriculum vitae from your resume …

Before you start working with us, we engage service providers to conduct background checks that relate to the necessary processing of personal information as permitted by law in the place where you live and / or work. More details are provided to you in the context of our request for these checks.

If you are an employee or contractor at NCL Global, we may process personal information about your benefits, citizenship, status of residence, email address, office or other workplace, work phone number, mobile phone number, photos, passports, visas, marital status, beneficiaries, emergency contact details, financial account information, social security number or other government-issued identification number, vacation and paid holidays, salary, incentive compensation, assigned projects, performance against your assigned goals, training any performance improvement plans any disciplinary action taken, system accounts, technology and physical assets provided to you, your role and actions,undertaken in connection with NCL Global projects and processes.

Why do we collect and process data?

The reasons we handle you depend on who you are and how we interact with you.

If you visit our websites:

We process your data in order to operate our websites and understand how visitors interact with the websites to improve the experience of our users, troubleshoot and maintain the security of our websites.

And also, to assess the needs of visitors, improve the quality of content posted on the site and to transform the content into a user-friendly form.

If you are a business partner or customer:

If you have a contract or intend to enter into a contract with us, we process personal information about you in order to fulfill our obligations to you under the contract or agreement. We also process data in order to provide better service and customer support, as well as to study the issues that you raise.

If you have given your consent, we process personal information about you in order to send direct marketing emails about our services and changes. You can revoke your consent at any time by clicking on the “unsubscribe” link in the emails we send you.

We also process data in order to provide additional information that you request to keep you as a client or partner. Additionally, we analyze the effectiveness of our interactions with you to improve our interactions. We process data to manage our legal, financial and regulatory responsibilities.

We process data in order to understand the needs of customers and the market, as well as improve our services and develop new solutions for customers and partners.

If you are an employee, contractor, or job candidate:

If you have a contract or other agreement with us, we process personal information about you in order to fulfill the specific obligations that you have under the applicable contract or agreement.

We process personal information about you based on our legitimate interests in order to establish and manage our relationship and accountability to you, and for the efficient operation of the company.

Legal basis for information processing

We will only process your personal data to the extent necessary:

To provide a service, the
Processing is necessary to be able to provide the services that we offer and for the purposes specified in this document.

For communication and interaction
Processing is necessary to provide the requested information about the service, as well as to participate in our surveys and events. We may send you marketing communications where permitted by law, giving you the option to opt out of receiving them.

To comply with the law,
Processing is necessary to comply with our legal obligations, as well as to defend against legal claims.

The processing is based on your consent. If you have provided your consent, you have the right to revoke it at any time by contacting us at info@ncl.global.

How do we share data about you?

At NCL Global, we only exchange personal information in the ways indicated below. We do not sell or rent personal information to third parties that do not belong to us or are not under our control, except as described below.

Company
Dealerships We may disclose your personal data at any company dealership, which may act as joint data controllers or data processors at the dealership that will be the data controller for your data when receiving our services. We respect and protect your personal data in accordance with applicable laws (including GDPR) and apply security measures.

Government Authorities
We will have to share personal information with government authorities and authorities in the country where you are trying to obtain a residence or citizenship. We will provide only the information necessary to perform the services under our contract with you.

Service Providers
We may share your data with local agents and others and service providers (as data processors) that we need to provide the services you request. We may also share your data with other third parties as data controllers. For example, with banks to pay bills or with legal, tax, real estate and other consultants, whose services you may need.

Legal Requirements
If we are required to disclose personal information as part of a legal process, we will use our best efforts to inform you as part of this process. We may also need to disclose personal information in response to legitimate requests from government agencies, including requests from national security or law enforcement agencies. This also includes exchanging information with other organizations to control and prevent fraud, money laundering, and compliance with anti-corruption laws.

Mergers, acquisitions or sales of assets , but only if the acquiring organization agrees to the protection of this Privacy Policy.

Cross-border data transfer

If we transfer your personal data to internal or external third parties, including data transfers outside the EEA, the transfer will be based on one of the following guarantees recognized by the European Commission as ensuring adequate protection of personal data where required by EU data protection legislation, including the GDPR :

• Contracts approved by the European Commission that impose data protection obligations on the parties to transmission. For more information, see European Commission Model Contracts for the Transfer of Personal Information to Third Countries;
• For transfers to third parties in the United States, ensuring that they participate in the EU-US Framework Policy.

Please contact us if you would like more information about the specific mechanism we use when transferring your personal information outside the European Economic Area.

Storage and protection of your data

We will only store your personal data for as long as it is necessary for the purposes for which it was collected, that is, to provide you with our services. If we have a contract or other agreement with you, we will be bound by our obligation to preserve that agreement.

We may retain data for longer if we have a legal obligation to retain the necessary records to comply with legal, financial and other reporting obligations and to enforce our rights and agreements. We may also store data about you for statistical analysis or research purposes.

We take appropriate security measures to protect personal information from loss, misuse, and unauthorized access, alteration, disclosure or destruction. We have also implemented measures to maintain the continued confidentiality, integrity, and availability of systems and services that process personal information, and promptly restore the availability and access to data in the event of a physical or technical incident.

Your rights

You have six basic rights under privacy and data protection laws regarding your personal data that we process.

Right to Access
You have the right to request access to your personal information that we process;

Right to rectification
You have the right to ask us to correct inaccurate or incomplete personal information about you;

Right to Erasure
You have the right to request erasure of your personal information;

Right to Restrict Processing
You have the right to request restrictions, temporarily or permanently, in the processing of some or all of the personal information about you;

Right to transfer
You have the right to request the transfer of personal information to you or to a third party in a structured and machine-readable format and transfer this data to another data controller (according to the GDPR);

Right to Opt-Out or Objection
You have the right to refuse or object to our use of personal information about you where our use is based on your consent or our legitimate interests.

To exercise your rights, you can send inquiries by email to info@ncl.global or our postal address. We may ask you for specific information to help us verify your identity and process your request.

Applicable law may require or permit us to deny your request. If we deny your request, we will tell you why, subject to legal restrictions.

If you would like to file a complaint about our use of your personal information or respond to your requests regarding your personal information, you can contact us at info@ncl.global.

Changes to privacy policy

We reserve the right to change this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy, you will be notified by email (if we have your contact details).

Do you have any questions?

If you have any questions regarding our Privacy Policy, please contact us at the contacts listed below:

NCL Global
+852 25210489
info@ncl.global